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Privacy policy
Privacy Policy for Vertex Decks LLC
Effective Date: May 28, 2025
Vertex Decks LLC ("we," "us," or "our") operates the website http://vertexdecks.com (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or submit information through our forms. This policy complies with applicable U.S. federal and Washington State laws, including the Washington Consumer Privacy Act.
1
Information We Collect

We collect personal information that you voluntarily provide through forms on our Website. This includes:
  • Personal Identifiers: Name, surname, phone number, and email address.
  • Service Requests: Information about the services you are requesting (e.g., deck installation or repair).
We do not collect sensitive personal information, such as Social Security numbers, financial account details, or precise geolocation data, unless explicitly required and consented to for specific purposes.
2
How We Collect Information

We collect information directly from you when you:
  • Fill out and submit contact or service request forms on our Website.
  • Contact us via email at vertexdecks@gmail.com or by phone at (206) 773-9762.
We do not use cookies, tracking technologies, or automated data collection methods on our Website unless explicitly stated in an updated version of this policy.
3
How We Use Your Information

We use the information we collect to:
  • Respond to your inquiries and provide information about our services.
  • Process and fulfill your service requests.
  • Communicate with you about your project, including scheduling and follow-ups.
  • Improve our Website and services based on user feedback and inquiries.
  • Comply with legal obligations or respond to legal requests.
4
How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
  • Service Providers: We may share your information with trusted third-party service providers (e.g., contractors or scheduling tools) to fulfill your service requests. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
  • Business Transfers: If Vertex Decks LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will notify you of any such change.
5
Your Rights Under Washington Law

As a resident of Washington State, you may have certain rights under the Washington Consumer Privacy Act and other applicable laws, including:
  • Right to Know: You can request details about the personal information we collect, use, or disclose about you.
  • Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • To exercise these rights, please contact us at vertexdecks@gmail.com or (206) 773-9762. We will respond to your request within the timeframes required by law (typically 45 days).
6
Data Security

  • We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7
Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide services, comply with legal obligations, or resolve disputes. When your information is no longer needed, we securely delete or anonymize it.
8
Third-Party Links

  • Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9
Children’s Privacy

  • Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.
10
Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.
11
Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Vertex Decks LLC
Email: vertexdecks@gmail.com
Phone: (206) 773-9762
Address: 13838 NE 60th ST Unit 164, Redmond WA 98052
© 2024 Vertex Decks
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  • 13838 NE 60th ST Unit 164
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